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Terms & Conditions

Welcome to Kensington Bingo, a charitable bingo venue operated under Alberta Gaming Liquor and Cannabis (AGLC) regulation. These Terms and Conditions outline the rules for using our platform, participating in games, and utilizing bonuses. By registering an account or participating in any activities on our site, you acknowledge that you have read, understood, and agree to abide by these Terms.

Acceptance of the Terms

  1. You must be at least 18 years old to use Kensington Bingo's services.
  2. By creating an account or accessing our platform, you confirm that you accept these Terms and Conditions in their entirety.
  3. If you do not agree with any provision of these Terms, please exit the site immediately.

Eligibility Requirements

  1. You must be a resident of Alberta, Canada to use Kensington Bingo's services.
  2. You must provide accurate identification and contact information when registering an account.
  3. You acknowledge that our services are intended for charitable fundraising purposes only and may not be used for personal or commercial gain.

Minimum Age Requirements

  1. As stated above, you must be at least 18 years old to use Kensington Bingo's services.
  2. We reserve the right to request proof of age from any user who appears under 25 years old.

Geographic Restrictions

  1. Our platform is designed for users in Alberta, Canada only.
  2. Access may be restricted or terminated if you attempt to access our site from outside of Alberta without explicit authorization.

Account Registration Rules

  1. To create an account, you must provide valid identification and contact information.
  2. You must keep your account information up-to-date and accurate at all times.
  3. You are responsible for maintaining the security of your login credentials and password.

One-Account-Per-User Policies

  1. Only one user is permitted to use each registered account.
  2. We reserve the right to suspend or terminate accounts that attempt to circumvent this policy.

Identity Verification and KYC

  1. As a responsible gaming operator, we may request identification verification from users at any time.
  2. You must comply with all requests for information and documentation necessary for Know Your Customer (KYC) purposes.

Account Accuracy Obligations

  1. You are obligated to provide accurate account information, including name, address, email, and phone number.
  2. Changes to your contact information must be updated promptly through our platform.

Account Security Responsibilities

  1. You are responsible for maintaining the security of your login credentials and password.
  2. Do not share or disclose sensitive account information with any third party.

Login Credentials and Password Protection

  1. Choose a secure password that is at least 12 characters long, includes uppercase letters, lowercase letters, numbers, and special characters.
  2. Change your password periodically (at least every 90 days).
  3. Do not use the same password across multiple accounts or websites.

Restricted Behavior and Prohibited Activities

  1. Any behavior deemed unfair or dishonest will result in suspension or termination of account privileges.
  2. Specific examples include but are not limited to, multi-accounting, bonus abuse, deposit/withdrawal manipulation, colluding with other players, etc.

Multi-Accounting and Fraud Prevention

  1. We employ automated systems and manual reviews to prevent and detect multi-accounting and related activities.
  2. Any user caught engaging in such behavior will be subject to account suspension or termination.

Bonus and Promotion Rules

  1. All bonus offers are valid for specific games, periods of time, and user accounts only.
  2. Terms apply: wagering requirements, minimum bets, maximum wins, expiration dates, etc.
  3. We reserve the right to modify or terminate any promotion at our discretion.

Wagering and Gameplay Conditions

  1. Specific game rules, stakes, limits, payouts, and winning conditions may vary by title or category.
  2. Familiarize yourself with each game's unique terms before placing bets.
  3. In case of a dispute, we will refer to the official game rules for resolution.

Bonus Abuse Prevention

  1. Any behavior deemed detrimental or manipulative towards bonuses (e.g., account manipulation) may result in bonus voidance or privilege loss.
  2. Our automated systems and manual reviews will detect such activities; severe penalties apply if caught engaging in them.

Deposits and Withdrawals (Alberta-Only)

Please note that deposits and withdrawals are processed under AGLC guidelines for charitable gaming purposes only and may be restricted based on local regulations or financial policies at our discretion. Please contact support for up-to-date information regarding available payment methods, limits, and procedures.

Verification Before Withdrawal

We reserve the right to verify your account details before processing a withdrawal request.Withdrawals will be made in compliance with AGLC requirements and regulatory frameworks for charitable gaming operations.

Processing and Review Procedures

  1. Our team reviews all user activity on our platform.
  2. Any disputes or concerns may result in suspension of privileges until resolved through fair review processes.

Responsible Gambling Expectations

We encourage users to practice responsible gambling habits:

  • Set limits
  • Take breaks
  • Seek help when needed

For AGLC-approved support services and responsible gaming resources, please refer to our dedicated webpage or contact local organizations directly:

  1. ConnexOntario (Connex Ontario)
  2. Canadian Centre on Substance Abuse (CCSA)

Self-Exclusion and Account Restrictions

If you feel that your account activity may be negatively impacting yourself or others, we offer self-exclusion options for temporary periods of time.Please note that while our measures are aimed at promoting responsible gaming habits, such restrictions do not eliminate the possibility of developing problem gambling behaviors.

In severe cases, or if you require professional assistance due to a significant addiction-related issue, please contact ConnexOntario for confidential support services.

Game Fairness and RNG Systems

We rely on certified Random Number Generator (RNG) systems from recognized providers under AGLC guidelines.Games are tested by relevant bodies (e.g., eCOGRA), ensuring fairness, randomness, and compliance with standards set forth by provincial regulatory agencies like the AGLC for charitable gaming.

Technical Interruptions or Voided Gameplay

In case of server downtime, technical difficulties, or other issues, your participation will be protected according to applicable regulatory policies.Wherever possible, we strive to mitigate losses due to unforeseen circumstances that may affect gameplay or account balances.